Shipping policy

 

All orders are processed within 2 to 4 business days (excluding Sundays and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped 

Please note there may be delays that are out of my control due to Royal Mial, however your order will still be processed by myself within the normal processing time 

Local delivery

 Amount spent Price
Less than £5.00  £1.00
£5 - £14.99  £0.50
£15.00 +  FREE 

Deliveries are made from 07:00 to 23:30, Monday - Sunday 

Postcodes include ME1 3F, ME1 3G, ME1 3R, ME1 3S, ME1 3T, ME1 3U, ME1 3X, ME1 3Y, ME14 1, ME16, ME20 7

UK Shipping Rates 

Please note all orders are now posted 1st class, and any orders over £10 will be sent tracked 48 hours 

Prices start at £2.50 - £6.00 depending on order weight 

Free delivery on orders over £40 (UK only) 

1st Class - allow 1-3 working days for delivery from order completion

Shipping charges for your order will be calculated and displayed at checkout 

 

European & Worldwide Shipping

Please note all European orders are posted via international standard

Prices start at £4.50 - £16.00 

International Standard - allow 3-17 working days for delivery from order completion

Shipping charges for your order will be calculated and displayed at checkout 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Arty Bee Designs is not responsible for these charges if they are applied and are your responsibility as the customer

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from me 

If UK order, over £10 there will be a tracking number on your shipping email for you to follow 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact me at artybeedesigns@yahoo.com with your name and order number, and I will look into it for you. 


Refunds, returns, and exchanges

We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and I will refund the full order amount minus the shipping costs for the return 

Please note this excludes any personalised or commissioned items 

Please visit the refund policy for more information 

In the event that your order arrives damaged in any way, please email us as soon as artybeedesigns@yahoo.com with your order number and a photo of the item’s condition. 

If you have any further questions, please don't hesitate to contact me at artybeedesigns@yahoo.com